Leadership - Telenor - Organizational Behavior

Leadership in Telenor is the key to success, because they guide the employees and how to accomplish the task and how to achieve goals. The leaders are appointed to guide, encourage and control the activities of all the employees.

Leadership Style in Telenor

People-Oriented/Relations-Oriented Leadership

As Telenor is purely related to customer service relationship they are more focused on people-oriented leadership, where leaders are totally focused on organizing, supporting, and developing the people on their teams. They try to encourage participatory style and tends to encourage good teamwork and creative collaboration. This is the opposite of task-oriented leadership.

Visionary Leadership Style

Telenor adopts this style because the telenor introduces new plans and dreams like Telenor Organizes 1st National Virtual Leadership Conference Telenor Easypaisa offers Easypay Corporate Solution to Bata Pakistan.

Coaching Style

This one-on-one style focuses on developing individuals, showing them how to improve their performance, and helping to connect their goals to the goals of the organization.

Telenor focuses on this leadership style as well because there is need of consistently improvement in the performance of employees, teams and management to satisfy customers and meet market demand.

Transformational Leadership

This style is used that leads to positive changes in those who follow this. Transformational leaders are generally energetic, enthusiastic and passionate. Not only are these leaders concerned and involved in the process; they are also focused on helping every member of the group succeed as well.

Model that Telenor Follows

 Telenor recognizes three different types of leadership:

      Positional: that comes from leadership position in the organization

Situational: that emerges from what is happening on the ground

Knowledge: that derives from being technically knowledgeable & competent

Based on these types of leadership, Telenor follows

Situational Theory, because they choose the right leadership style for the situation and on the basis of knowledge and competency.

Telenor also follows  Fiedler Contingency Model,  because leader is in a position to plan and control the activities of members.

Theory that Telenor Follows

Transactional Theories/ Management Theories

Telenor follows Management theories, also known as transactional theories, focus on the role of supervision, organization and group performance. These theories base leadership on a system of rewards and punishments. Managerial theories are often used in their business, when employees are successful, they are rewarded; when they fail, they are reprimanded or punished.

Transactional leadership motivate and inspire people by helping group members see the importance and higher good of the task. These leaders are focused on the performance of group members, but also want each person to fulfill his or her potential. Leaders with this style often have high ethical and moral standards.

Participative Theories

Telenor also follows Participative leadership theories that suggest that the ideal leadership style is one that takes the input of others into account. These leaders encourage participation and contributions from group members and help group members feel more relevant and committed to the decision-making process.          

                                                                                                                                  

Followers Follow Willingly and Enthusiastically the Telenor’s Leadership

•      There is strong co-operation and trust between leadership and followers
•       Followers are trained and given them guidance how to cope with difficulties
•     Followers are motivated and inspired through helping and giving them confidence and importance for the selected task
•     Leadership are visionary so they visualize better future for the followers, so followers show enthusiasm in following the leadership’s ways

 Be Happy!