What is Brand All About?
Here we discuss about Brand.
Brand is the set of positive or negative attributes that
people consider, think and perceive about a company’s business. Positive
Attributes include Innovation, Trustiness, Effectiveness, etc. Negative
Attributes include Lower Quality Products or Services available at Cheaper
Price Rates, Poor Customer Service, Outdated Techniques, etc.
A Brand’ Name is very important for successfully
establishing a new business because, the image, value and credibility are much
needed to build loyal customers and for continuity of the business growth.
In building a strong Brand, Brand Management plays an
important role.
What is Brand Management?
Basically, a Brand Management is a term which is used to
protect the image and value of an organization’s brand in customers’ minds,
thoughts and perceptions.
The main Objective of Brand Management is to protect and
safeguard the image and value of an organization’s brand in customers’ minds,
thoughts and perceptions. To create good image of company’ brand, any problem
faced by customers in using the products or services are solved immediately or
try to solve as soon as possible. For Example, if lower quality or defective
Air Conditioners Colors are delivered to customers, then this problem is solved
by replacing defective Air Conditioners Colors with Higher Quality Air
Conditioners Colors in order to protect and safeguard the image of Company’s
Brand.
For Start-UP Entrepreneur, a brand‘s name should be created
from the formation of the Company’s Name.
An Entrepreneur can develop brand by creating value for his
/ her customers that satisfies customers and customers are willing to buy the
products again and again on their needs. The value is created through Quality
Products at Cheaper Rates, Good Customer Experiences, etc.
For Example, If customers buy one complete set of Cups,
there is an offer of 50% discount. This discount offer attracts customers and
creates a good value of company brand.
A Brand is also created through Advertising, Sponsorships,
Public Relations, Banners, Support of Social Causes, etc. All of these
communications modes are used to create a link between a company and customers.
Such a connection between a Company and its customers helps in creating a strong
relationship between them. The Customers will become well aware of the company
products and they will be informed of any updates about company’s products
straightway. In this way, entrepreneurs create a good image of organization’s
brand if the information spread to them is true and clear. It also creates credibility
between company and its customers and ultimately the brand of the organization
will rise in the customers’ minds, thoughts, feelings and perceptions.
Good Past History of the Entrepreneurs plays an important
role in creating a strong brand of the organization. Company’s Achievements and
Performance, how well the company started the business at the formation of the
business, etc. are the key factors in building strong brand of the company.
Brand also increases the market value of a firm. This
market value is very important from the point of view of acquisition or merger
of a firm. Raise in Brand increases the market value from 50% to 75%
approximately.
The company can create positive buzz in customers’ minds.
Positive Buzz means creating awareness of products and services and a sense of
anticipation and participation about company offerings in customers’ minds.
When the companies launch new products or services, new
offers about purchasing products through advertisements, sponsorship,
newspapers, magazines, seminars, webinars, etc., they are basically try to create
awareness, anticipation and encouragement among their customers to buy their
products and services and hence the company will raise its brand’s name in the
customers’ minds.
A Brand’s name can be positive or negative. If it is
positive, then it is an asset for the entrepreneur and encourages mostly customers
to buy products or services. But if it is negative, then it will damage the
credibility of the company’s brand and customers lose the confidence in the
brand and hesitate to buy products or services.
So, we can say that brand is the most important
marketing tool for capturing customer value and satisfaction of customers’
needs and get greater return from those satisfied and loyal customers. Briefly,
we can say it is all about Brand.
Comments