Companies Often Fail To Integrate Their Various Messages To Consumers Because | Multiple Choice Question (MCQ)

MCQ | Companies Often Fail To Integrate Their Various Messages To Consumers Because

The correct answer is (C) "Communications often come from different parts of the company", as it may be possible that there is a communications gap (i.e., one-way communications or late communication, etc.) within the different departments of companies to convey the messages to consumers about new updates of the company’s products or services. Such Horizontal Communication are much needed in order to communicate important messages to consumers at the right time so that they are connected with the company in knowing the real information about company's products or services.

To address this issue, the coordination between departments is necessary in order to convey the same messages spreading between two different departments of company to consumers. Instead of grouping in the departments about strategy and goals, the departments should focus on the main strategy and goals to convey the messages of company to consumers.

For your knowledge, communication is a lifeblood of a business, so communication gap across different departments of a company should be removed to convey messages to consumers effectively. Hence, in this way, the information to customers is provided more effectively from information department of a company. It helps in sorting out customers problems and they realize that atleast their messaged are conveyed and heard by the customer service department of the company.